Platform Down

Incident Report for Achievers

Postmortem

A bug was encountered with the database version that we are currently running. An upstream fix is scheduled to be released shortly. While we wait for this release to test, we have downgraded to a previous version which does not have this bug.

Posted Oct 25, 2018 - 09:43 EDT

Resolved

There was a problem with the database that has now been resolved
Posted Oct 24, 2018 - 16:38 EDT

Update

The team has identified an issue with the database cluster. They are working on promoting a new master.
Posted Oct 24, 2018 - 16:30 EDT

Investigating

The platform is serving up a white page. We are investigating
Posted Oct 24, 2018 - 16:29 EDT
This incident affected: Mobile (Canada).