Platform Downtime

Incident Report for Achievers

Resolved

The platform issues have been addressed in the primary datacenter, and we are planning to failover shortly.

Posted Sep 11, 2018 - 09:26 EDT

Monitoring

The site is now up and running in our DR site.

Posted Sep 11, 2018 - 01:50 EDT

Identified

An issue has been discovered with our main database cluster, we are going to failover to our DR site

Posted Sep 11, 2018 - 01:12 EDT

Investigating

The Platform appears to be down. The teams are working on identify the issue

Posted Sep 11, 2018 - 00:00 EDT

This incident affected: API (ca-east, us-west), Web Interface (ca-east, us-west), and Mobile (ca-east, us-west).